NWA55AXE previously registered

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LRS2
LRS2 Posts: 2 image  Freshman Member
in Wireless

Is there any way to "de-register" this AP that I bought from a closed business? My Zyxel switches do not support the network neighbor function that is mentioned elsewhere. I cannot add it to my Nebula Control Center via web (previously registered device) or by using the mobile app. Is there anything I can do to get this working? Thank you in advance!

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  • Zyxel_Melen
    Zyxel_Melen Posts: 5,019 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited March 2025
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    Hi @LRS2,

    Could you send me the device's MAC & S/N sticker photo so I can check if this AP is on Nebula or not first? Please send it to me via a private message.

    Zyxel Melen


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