How To Add FQDN fo Viber and Wechat in ATP 700

SalaiRobin
SalaiRobin Posts: 3  Freshman Member
First Comment
edited March 18 in Security

I already added FQDN for Viber app but can not connect. I want to setup to allow Viber and Wechat for user

All Replies

  • PeterUK
    PeterUK Posts: 3,693  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    edited March 17

    you may what to try

    *.Viber.com

    then clear DNS cache on PC and USG

    it can be hard to allow a App by FQDN due to the APP may use a IP not done by DNS

  • SalaiRobin
    SalaiRobin Posts: 3  Freshman Member
    First Comment

    I already test, it doesn't work.

  • mennogeek
    mennogeek Posts: 2  Freshman Member
    First Comment

    I would use the Content Filter service instead of fqdn for this.

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,085  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @SalaiRobin,

    Have you checked the logs if the traffic has been blocked by any security policy? By default security policy, these apps should be able to use.

    Zyxel Melen