Why i am losing data packets in my ZyXEL USG40?

leonardo_1520

My ISP is Yota NICARAGUA (https://yota.com.ni/), i have 40Mbps acquired but i am losing data packet often.

One part of devices use ethernet network, another part use Wifi network.

The majority of devices using the Wifi network use the band 2.4GHz. One minority of devices use the band 5GHz.

According to the ISP i am losing packets because i am in the PEAK of bandwidth.

Zyxel_Melen

Hi @leonardo_1520,

The screenshot you provided shows wireless throughput, which has many variables, such as device Wi-Fi link rate and channel utilization. This issue is more likely related to WiFi than USG40.

To ensure the best WiFi performance, please consider Zyxel AP. https://www.zyxel.com/global/en/products/wireless

Additionally, please be aware that the USG40 model has reached its End of Life (EOL) status, which means our support for this model will be limited. For information on alternative options, you also can refer to the available models: https://www.zyxel.com/global/en/products/next-gen-firewall