Enhancing CityChurch's AVoIP Setup and Worship Experiences

Zyxel_May · March 27

CityChurch BFP KdöR

———————————————————————————————————————————————————————

"We use AVoIP protocols to stream audio, video, and control data for our Sunday services, and it has to be in real-time with extremely low latency. After replacing our network equipment with Zyxel Networks’ XGS2220-54/54HP switches, the latency issues were resolved. Now, we’re thinking about upgrading to Zyxel Networks’ new Networked AV switches."

David Mössner Production Director
Campus Aachen

Overview

CityChurch BFP KdöR needed to ensure smooth data transmission over Ethernet using MA-Net, Dante, and other AVoIP protocols during Sunday worship services for its congregations in its Aachen church. Each week, before the services began, it had to set up the network installation, addressing issues like latency, audio dropouts, and long setup times. Seeking to enhance the worship experience and reduce the burden of setup, it turned to Zyxel Networks for a solution. Upon switching to Zyxel Networks' equipment, it found the new solution provided exactly what it needed-low latency, high switching capacity, and ease of use. With these improvements, Sunday services run smoothly, allowing the church to focus on what truly matters.

Challenges

Setting up the network every Sunday was a challenge due to the limitations of the previous equipment. The church services took place in a rented cinema, requiring a complete installation rebuild each week. This process was further complicated by latency issues, audio dropouts, and lengthy setup times. The complex configuration and slow response times further added to the frustration, highlighting the inefficiencies of the previous setup. These recurring issues underscored the need for a more efficient and reliable solution.

Solutions

Zyxel Networks' XGS2220 series L3 access switches, specifically designed for professional AVoIP applications, were deployed to ensure seamless audio and video data transmission. Traditional AV vendors and installers often struggle with IP-based networks, especially when setting up broadcasting systems, which can result in video streaming issues.

The XGS2220 series switch overcomes the challenges with its intuitive web interface and specialized Networked AV features, enabling users to easily monitor network status and manage settings. The Networked AV Mode, tailored for selected switch models, provides an instant overview of the network, simplifying AVoIP system setup.

In addition, the Zyxel Nebula cloud networking solution empowers users to manage connected devices remotely, eliminating the need for on-site visits and making it ideal for managing multiple locations. Nebula's cloud-based platform transforms network management by allowing devices to be pre-configured remotely, ensuring a true plug-and-play experience upon delivery. Its centralized management system streamlines setup and updates, drastically reducing the complexity and effort of on-site deployment and cutting deployment time in half.

Results

Zyxel Networks' switch offers a straightforward and stable network solution. The customized setup feature focuses on the most essential AVoIP features, and the dedicated networked AV dashboard highlights key elements like ports, systems, and bandwidth, making operations as user-friendly as possible.

Simplified AVoIP management with an intuitive interface and Networked AV Mode
25% latency improvement and enhanced network performance
Centralized management reduces setup time and complexity for quicker deployment

Products used

More Information

Download PDF for full story