nwa50ax support please

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kujon87
kujon87 Posts: 1 image  Freshman Member
in Wireless

Hi,I have an nwa50ax router and I accidentally sold it to the system and then removed it and now I need to put it in another one and it says that it is not possible because it has already been registered, please help, thank you.

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  • Zyxel_Melen
    Zyxel_Melen Posts: 4,244 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @kujon87,

    Do you mean your AP NWA50AX was registered to a Nebula organization before? And now you want to register it to another organization/site, but it is not possible?

    If so, please download the Nebula APP to register.

    Or, please send me a photo proving you own this device via private message.

    Zyxel Melen


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