Mesh connection dropping

saltet

Hi.
suddenly the mesh network start to behave strange.
it has been working fine the last weeks but now it disconnects random connected devices.
The ap goes from green to blue blinking and back to green.
even the root ap drops in connection.
The root is connected to the 5101 router and have not earlier gone blue and now also indicates red in Nebula. I have not at any time seen this before. se below

Also sending you the eventlog

My account is <hide personal info>

Nebula used and you have access

All ap are NWA 130 at site Blåsbo

Can you help me can I do anything ? To get it stable again

Zyxel_Melen

Hi @saltet,

The mesh disconnect issue is because the signal strength is lower than the smart steering threshold.

To solve this issue, we recommend:

1. Change the threshold dBm.
2. For better performance, please ensure each AP can reach the root AP in one hop.

Since your APs currently still can't find a good AP as an uplink AP, please place your APs closer to the root AP. Then disable the smart steering feature before placing them back. After the APs are stable, check the "Uplink signal" on the AP list table to configure the smart steering threshold.

Hope it helps.