usg flex factory reset

Dpj
Dpj Posts: 110  Ally Member
First Comment Friend Collector Second Anniversary

I'm wondering, what is the base image for an USG flex h series? the on premise one? or the nebula one?

When i do an factory reset, what will happen?

I found out, the complete image in nebula is gone

complete different then the usg flex 200. for me this is scary. Someone walks in, press the factory reset and everything is gone.

offcourse we should have an backup from the image which we can restore, but to be honest, i would expect. factory reset, device find it configured in nebula, and will pick up that image. If i realy want to factory reset, i have to delete the device in nebula.

I really hope this will change!

All Replies

  • Zyxel_James
    Zyxel_James Posts: 739  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers

    Nebula managers H Firewall by we call it "Hybrid mode", it's not exactly the same behavoir as USG FLEX. The configuration of H Firewall will sync between Nebula and on-premise at the same time. So when the H Firewall is reset to default by pressing the button, the configuration will be also set back to default on Nebula. 
    As you mentioned, you can still find the last configuration from the file management.