UsgFlex700 freezes almost daily

Pascal61

Hello,

I have 2 Flex700 configured in HA, they are used as edge firewalls to connect remote locations via routed IPSEC tunnels + sslvpn for a few remote workers.

They currently have ~25 ipsec tunnels which is nothing comared to their datasheet.

I've been having issues with them freezing almost daily (they go completely unresponsive - no GUI, no response on serial port, and the link status leds stays up even if you unplug the network cables).

The only solution is then to unplug the electrical cord and compoletely reboot the device who froze.

I've been having this issue since 5.35, I've updated them to every release and installed 5.40 yesterday. One hour after the update the active device froze again.

I've provided Diaginfo and level 8 debug info to support in the past but I'm still experiencing those issues.

Did anyone experienced this and was able to fix it ?