Flex 200H 1.32 FW - Missing scheduled email

GiuseppeR
GiuseppeR Posts: 394  Master Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector

Hello everyone,

I have different H series in production but with 200H firewall I have issues again for scheduled email with daily report.

After updating it everything was good until 23rd day, this is the last email it sent:

immagine.png

Now it is the 25th day and I missed 2 emails.

How can I fix it?

PS: No issues with 100H firewalls.

All Replies

  • PeterUK
    PeterUK Posts: 3,825  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    edited May 23

    Some thing not right here I was getting the daily report fine from test admin@zyxel-router7.ddns.net then checked my setting and was showing Email from as invalid when I entered admin@zyxel-router7.ddns.net then changed it to admin@zyxel-router.ddns.net and now I'm stuck with it can't change it or so I through then went to system > notification changed under Default Sender and Recipient Send From back to admin@zyxel-router7.ddns.net then checked in daily report now show as admin@zyxel-router7.ddns.net ?

    so click the send report now and see what happens.

  • GiuseppeR
    GiuseppeR Posts: 394  Master Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector

    Hello, I'm updating this thread because today that firewall is sending again email:

    immagine.png

    I did nothing, the firewall decided by itself to send the message above.

  • GiuseppeR
    GiuseppeR Posts: 394  Master Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector

    Hello everyone,

    I'm updating this thread because today 200H firewall did NOT send scheduled email

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,343  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @GiuseppeR,

    Could you help collect the diagnostic file and the complete email as a .msg or .eml file and share it with us? I will send you a private message for this thread.

    Zyxel Melen