config convert problem Flex500 -> Flex 500H

AdminSys

We tried to convert a config from a Flex 500 to a Flex 500H.
It failed, we got the following error log. What could be the problem?

startup-config_failed-92459.log

smb_corp_user

I don't know exactly what is wrong, but according to your error log messages, it looks like your config either did not get converted correctly this time, or your config cannot be converted automatically, so you have to set up the Flex 500H manually.

Since I don't know the new routers well enough, I do not know if this is a common problem when trying to convert the config from an older model, or if it is only because of your specific configuration setup. Maybe you need to reduce the complexity of your original config by removing some of the more advanced parts of the configuration, to make it possible for the config conversion to work as expected.

Zyxel_Judy

Hi @AdminSys ,

To better support you, please share your USG FLEX 500 configuration file via private message by clicking on my account > Message.

AdminSys

Dear Judy,
We managed to convert the config file but had to delete some FQDN address records from the object .
These can then be written back.