Clients connected to NWA50AX PRO not visible on FritzBox 7590 interface

[Deleted User]

Hi everyone,
I recently bought a Zyxel NWA50AX PRO (PoE) to use as an Access Point connected to my FritzBox 7590 router.
The setup was quite straightforward: I configured the NWA50AX PRO in Access Point mode only (no DHCP), so the FritzBox continues to handle all IP address assignments and DHCP, including static IPs I had previously set up for my devices.

The issue I’m experiencing is this: devices connected via the Zyxel AP are not showing up in the FritzBox user interface, where I usually see all LAN and Wi-Fi connected clients.
I was expecting that, since it’s working as a bridge, the FritzBox would still list those clients under the LAN section or similar.

Is this normal behavior when using the Zyxel AP in this way?
Is there something I might be missing in the configuration—either on the Zyxel or FritzBox side—to make those clients visible in the FritzBox interface?

Also, as a side note: I replaced a Fritz Repeater 1750E with the NWA50AX PRO, and I noticed that the Wi-Fi range seems slightly weaker with the Zyxel, even though it's a newer device supporting Wi-Fi 6. Has anyone else had a similar experience?

Thanks in advance for any advice!

Zyxel_Melen

Hi @CyberHeal,

About the FritzBox 7590 client info, it could be because FritzBox feature limitation, which isn't related with NWA50AX PRO. You might need to check FritzBox 7590's user manual first.

About the wifi range, could you help to check if your radio setting are the same on NWA50AX PRO and Fritz Repeater 1750E? Also, are the test location the same place? In addition, the radio pattern might be different between the NWA50AX PRO and Fritz Repeater 1750E. Please ensure your NWA50AX PRO is ceiling mounted, this allows you to have the best wireless signal.

Zyxel_Melen

Hi @CyberHeal,

About the FritzBox 7590 client info, it could be because FritzBox feature limitation, which isn't related with NWA50AX PRO. You might need to check FritzBox 7590's user manual first.

About the wifi range, could you help to check if your radio setting are the same on NWA50AX PRO and Fritz Repeater 1750E? Also, are the test location the same place? In addition, the radio pattern might be different between the NWA50AX PRO and Fritz Repeater 1750E. Please ensure your NWA50AX PRO is ceiling mounted, this allows you to have the best wireless signal.