Email from not accepted

PeterUK

FLEX200H V1.32(ABWV.0)ITS_719_20250606

Email Daily Report

then I tried admin@zyxel-router.ddns.net 

and that worked but then could not change it any more went to Notification and changed 
Send From to admin@zyxel-router7.ddns.net  

and it accepted went back to Email Daily Report and it shows this

Zyxel_Judy

Hi @PeterUK ,

Please try the solution (WK25 FW) we shared with you via private message to see if the issue is resolved.

Note: There is no issue with the 1.32 FCS version.

Zyxel_Melen

https://community.zyxel.com/en/discussion/comment/78742#Comment_78742

This could be due to the side effects of the firmware with the date code you are running. Please be assured that this issue will be fixed in version 1.35.

Zyxel_Judy

Hi @PeterUK ,

I was unable to reproduce the issue you reported using the same firmware version and email address.

However, when testing, we noticed that if there's a space after the email address, the message appears as you described.
Could you please double-check whether there was any space before or after the email address when you entered it?

PeterUK

Hmm I have rebooted to see if the problem returns and it didn't.

one thing to note is valid character does not show [0-9]

Zyxel_Judy

Hi @PeterUK ,

Thank you for the reminder.

We will add numbers as accepted characters for email addresses in the notes for future firmware versions.

PeterUK

Ok so I when to 132ABWV0ITS-25WK18-0606-250400363 back to V1.32(ABWV.0)ITS_719_20250606 and the problem has come back when I put in

admin@zyxel-router7.ddns.net 

in Email Daily Report Emal from I get It cannot exceed 83 characters. The valid characters are [a-z][A-Z][/=?^_.{|}~w-!#$%*+].

Would you like to log in and check this?

Zyxel_Judy

Hi @PeterUK ,

We accessed your 200H and confirmed that the FW version is V1.32(ABWV.0)ITS_719_20250606. There is no alert for "Email from" when typing admin@zyxel-router7.ddns.net, as shown in this image.

PeterUK

hi Judy

You need to click apply with that Email

Zyxel_Judy

Hi @PeterUK ,

Please try the solution (WK25 FW) we shared with you via private message to see if the issue is resolved.

Note: There is no issue with the 1.32 FCS version.

PeterUK

Ok see you change the Email then changed it back to .net and changed between firmware's seem good now thanks.

PeterUK

Nope problem is back it shows

put in the Email and apply reload the page shows the same thing

odd thing is I'm still getting Daily Report sent

Zyxel_Melen

https://community.zyxel.com/en/discussion/comment/78742#Comment_78742

This could be due to the side effects of the firmware with the date code you are running. Please be assured that this issue will be fixed in version 1.35.