Difficulties with SSL VPN and USG40

kaika313
kaika313 Posts: 31  Freshman Member
First Anniversary Friend Collector First Comment
edited April 2021 in Security

Hi,

we're facing some difficulties making SSL VPN work with a USG40.

SecuExtender (4.0.3.0) is installed on a Win 7 SP1 x86 machine and when I try to connect to the SSL VPN of the USG it tries to connect but it disconnects as soon as connection is established. I've already checked that HTTPS is turned on and that the firewall is reachable from outside the office. Also updating firmware to the latest (4.33(AALA.0)) didn't help. The user that tries to connect is a non-admin user and we also tried with different computers and clients with no success so I think there's something wrong with settings...

Thank you

Kari

All Replies

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,444  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @kaika313

    Can you post the USG log as well when you connect to USG40?

    Maybe we can find something wrong from USG log.


    Log at “MONITOR > Log > View Log”


  • kaika313
    kaika313 Posts: 31  Freshman Member
    First Anniversary Friend Collector First Comment

    Hi Zyxel_Cooldia,

    this is the log that USG record as soon as I try to connect to SSL VPN.

    Please tell me if there are further information I have to send you.

    Thank you


  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,444  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @kaika313

    The file you attached is not USG log. The log is located at “MONITOR > Log > View Log”.

    Maybe you can send your configuration via private message, I am willing to help to do a quick test.

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