No internet with NWA50AX PRO

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perl0n
perl0n Posts: 2  Freshman Member

Hello,
For the past two days, my NWA50AX PRO access point has not allowed me to access the Internet.
My client are connected, they have an IP address, but no Internet access.
I can see my client clearly from the nebula interface, and the ping and trace tests are OK.
I've installed the latest firmware.
Any ideas ?


Thank you

All Replies

  • PeterUK
    PeterUK Posts: 3,880  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    edited June 18

    seems odd that ping and trace going past your router shows fine? can you do ping and trace from a PC fine?

    maybe its DNS? can you try nslookup zyxel.com

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,503  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @perl0n,

    This could be because your client doesn't has DNS server setting. Please check your firewall DHCP configuration if it have DNS server setting. If it has set DNS server, please help to change to 8.8.8.8 or 1.1.1.1. If not, please set DNS server setting like 8.8.8.8 or 1.1.1.1.

    Zyxel Melen