My H series Secureporter is disconnected , how to check ?

Zyxel_Kevin
Zyxel_Kevin Posts: 956  Zyxel Employee
Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 500 Comments
edited June 18 in Other Topics

Symptom:

My Secureporter is disconnected , how to check ?

Checking:

1)Please check the DNS can be resovled.

2)And check the process.

uOS> cmd debug system ps | match "secu_reporter"

  390     1 secu_reporter   root     ?         19   0  0.0  0.0 Ssl  386504  6736 51852 96626 13:19:43    02:18:55 00:00:00 /usr/sbin/secu_reporter

Please contact Zyxel Support if the process isn't exist.