What should I do if my mesh repeater keeps online offline?

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Zyxel_Melen
Zyxel_Melen Posts: 3,514  Zyxel Employee
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

Most of cases are because the uplink signal strength is less than -65 dBm. To fix this issue, please try:

  1. To avoid mesh repeater choosing wrong uplink AP, please fix your uplink AP in smart mesh setting.
  2. Please disable down link for the devices that is two hops to the mesh root AP.
  3. Please try to enlarge your radio output for the mesh connection band to have better signal strength.
  4. If the above is less help, which means your signal strength is still lower than -65 dBm, to have better throughput for the Wi-Fi clients, please consider using cable connection as uplink.
  5. If your AP is Wi-Fi 7 model, you may try smart mesh with MLO to have redundancy and higher uplink throughput.
Zyxel Melen