Why are the Host Name and MAC Address in the downloaded History Data incorrect?

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Zyxel_Jeff
Zyxel_Jeff Posts: 1,406 image  Zyxel Employee
100 Answers 500 Comments Friend Collector Fifth Anniversary
edited June 2025 in Security Service

Question :

When the user downloads the History Data from SecuReporter, they will notice that the host name and MAC address are incorrect.

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Why are the host Name and MAC Address in the downloaded History Data incorrect?

Answer :

The user needs to export the personal data to find the corresponding host name and MAC address.

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The corresponding host name and MAC address are shown below from the private data:

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