Why can't I connect to the SSL VPN?

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Zyxel_Emily
Zyxel_Emily Posts: 1,431  Zyxel Employee
Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
in VPN

Question:
Why can't I connect to the SSL VPN, and it seems that port 10443 TCP is closed?

Answer:
If you are experiencing issues connecting to the SSL VPN through port 10443, follow these steps to resolve the problem:

  1. Ensure that the service "SSLVPN" is added to the service group "Default_Allow_WAN_To_ZyWALL". This step allows external access to port 10443.
  2. Save the settings and retry the SSL VPN connection.
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