Request help to convert configuration file

PSCL

Hello,

I'd like to request help to convert USG Flex 200 to USG Flex 200H configuration file.

When I try it on the convert.cloud.zyxel.com website, I get the error conversion failed and to contact support for assistance.

Thank you.

Zyxel_Tina

Hi @PSCL,

To better assist you, could you confirm the exact error message you received when the conversion failed?

In this case, please share the configuration file and converted failed file with us via private message. This will help us clarify the problem and guide you accurately.