USG Flex 100H Firmware Update Problem

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ManuelMoser
ManuelMoser Posts: 1 image  Freshman Member
Seventh Anniversary Nebula Gratitude
in USG FLEX H Series

I can't upgrade the Firmware of my new USG. The online-update always fails.

Where can I download the the file, to update it from my pc?

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Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,421 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Update:

    After checking, this issue seems like the download process has been interrupted and caused this error.

    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,421 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @ManuelMoser

    Since this is a rare issue, could you provide a remote pc to collect some information? I will also provide you the firmware file to the remote pc.

    Zyxel Melen


  • Zyxel_Melen
    Zyxel_Melen Posts: 4,421 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Update:

    After checking, this issue seems like the download process has been interrupted and caused this error.

    Zyxel Melen


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