XGS3700-24HP Firmware Update Error

Nurhan_Guler Posts: 1
edited August 2022 in Switch


I get this error when upgrading the xgs3700-24hp firmware.Can you support the solution?

All Replies

  • Zyxel小編 Lucious
    Zyxel小編 Lucious Posts: 279
    25 Answers First Comment Friend Collector Third Anniversary
     Zyxel Employee
    edited August 2019

    Hi @Nurhan_Guler

    Welcome to Zyxel community.

    For starters, firmware upgrading is unique in XGS3700 series, you must go one version at a time, that is, 4.10 -> 4.20 -> 4.30. So if your current version is 4.10, please upgrade it to 4.20 firstly and then 4.30.

    Please also check if your .bin file is damaged or not, you may download in the link below:



    Also, it's suggested that you specify the image number which you desired to upgrade.

    Hopefully it helps.