Override 2FA google authenticator USG FLEX 200

Pedroj
Pedroj Posts: 61  Ally Member
First Comment Sixth Anniversary

Hello, we have a USG FLEX 200 with 2FA enabled with Google Authenticator.
We're having the problem that it's enabled, but we don't have access to the code in Google or the admin codes.
Can we disable 2FA so we can access the USG only with a password? Is there any way to revoke it?

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,774  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Pedroj

    Please use a console cable to login to your firewall and use the commands to disable 2FA enabled with Google Authenticator for specific admin.

    Router> configure terminal
    Router(config)# no two-factor-auth admin-access user xxxx(your admin account)
    
    Zyxel Melen