USG FLEX 50AX Wifi

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Aballo
Aballo Posts: 20 image  Freshman Member
First Comment First Anniversary
in Security

Hello,

When devices are wired to the USG, they got an IP (DHCP was enabled).

But when we try using Wifi, they didn't get IP… Why ?

Many thank's

L.

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,763 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Aballo

    What's your built-in AP SSID setting for the outgoing interface?

    image.png

    Did you configure the correct interface? Does this interface have DHCP server?

    Zyxel Melen


  • Aballo
    Aballo Posts: 20 image  Freshman Member
    First Comment First Anniversary

    Hello,

    It's lan1.

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,763 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Aballo

    I did a local test and I can get an IP from the built-in AP.

    image.png

    Please check if your DHCP server pool is full. If so, please enlarge the pool size in the LAN interface configuration page.

    Zyxel Melen


  • Aballo
    Aballo Posts: 20 image  Freshman Member
    First Comment First Anniversary

    Hello,

    The problem comes from Windows. We did a re-installation from scratch and all is now ok.

    Thank's for your help, and sorry for lost time…

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