USG FLEX 50AX Wifi

Aballo
Aballo I dont want to receive any newsletter Posts: 19 image  Freshman Member
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Hello,

When devices are wired to the USG, they got an IP (DHCP was enabled).

But when we try using Wifi, they didn't get IP… Why ?

Many thank's

L.

All Replies

  • Zyxel_Melen
    Zyxel_Melen Business and consumer products Posts: 3,876 image  Guru Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Aballo

    What's your built-in AP SSID setting for the outgoing interface?

    image.png

    Did you configure the correct interface? Does this interface have DHCP server?

    Zyxel Melen


  • Aballo
    Aballo I dont want to receive any newsletter Posts: 19 image  Freshman Member
    First Comment First Anniversary

    Hello,

    It's lan1.

  • Zyxel_Melen
    Zyxel_Melen Business and consumer products Posts: 3,876 image  Guru Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Aballo

    I did a local test and I can get an IP from the built-in AP.

    image.png

    Please check if your DHCP server pool is full. If so, please enlarge the pool size in the LAN interface configuration page.

    Zyxel Melen


  • Aballo
    Aballo I dont want to receive any newsletter Posts: 19 image  Freshman Member
    First Comment First Anniversary

    Hello,

    The problem comes from Windows. We did a re-installation from scratch and all is now ok.

    Thank's for your help, and sorry for lost time…