Message " Erreur interne de service" dans SecuReporter.

SecuSan

Bonjour,

J'obtiens le message d'erreur ci-dessus quand j'associe mon équipement à mon organisation via "Réglages" => "Organisation et appareils". Comment puis-je régler le problème ? D'avance merci.

Zyxel_Cooldia

Hi @SecuSan

Welcome to Zyxel Community. ?

Could you post your question in English?

SecuSan

Hi @Zyxel_Cooldia ,

"Internal service error."

I get the error message above when I associate my equipment with my organization via "Settings" => "Organization and devices". How can I fix the problem? Thanks in advance.

Zyxel_Cooldia

Hi @SecuSan

Welcome to Zyxel Community. ?

I did the same procedure to associate device to my SecuReporter, it can be added successfully. 

Maybe it is an temporarily service unavailable error. Can you try it again, If it is still fail, take a screenshot and post it to us for further checking.

SecuSan

Hi Zyxel_Cooldia,

Thank you for your reply. I emptied the caches of my browser and restarted the operation successfully. Everything is working.

Have a good day.

Zyxel_Cooldia

@SecuSan , Good to hear that. Enjoy the 1-year free trial.?