Message " Erreur interne de service" dans SecuReporter.

SecuSan
SecuSan Posts: 3  Freshman Member
First Comment Friend Collector Fourth Anniversary
edited April 2021 in Security

Bonjour,

J'obtiens le message d'erreur ci-dessus quand j'associe mon équipement à mon organisation via "Réglages" => "Organisation et appareils". Comment puis-je régler le problème ? D'avance merci.

All Replies

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,511  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @SecuSan

    Welcome to Zyxel Community. ?

    Could you post your question in English?

  • SecuSan
    SecuSan Posts: 3  Freshman Member
    First Comment Friend Collector Fourth Anniversary

    Hi @Zyxel_Cooldia ,

    "Internal service error."

    I get the error message above when I associate my equipment with my organization via "Settings" => "Organization and devices". How can I fix the problem? Thanks in advance.

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,511  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @SecuSan

    Welcome to Zyxel Community. ?

    I did the same procedure to associate device to my SecuReporter, it can be added successfully. 

    Maybe it is an temporarily service unavailable error. Can you try it again, If it is still fail, take a screenshot and post it to us for further checking.

  • SecuSan
    SecuSan Posts: 3  Freshman Member
    First Comment Friend Collector Fourth Anniversary

    Hi Zyxel_Cooldia,

    Thank you for your reply. I emptied the caches of my browser and restarted the operation successfully. Everything is working.

    Have a good day.

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,511  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    @SecuSan , Good to hear that. Enjoy the 1-year free trial.?

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