[USG FLEX H AP controller] Why AD authentication failed for the SSID connection?

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Zyxel_Melen
Zyxel_Melen Posts: 4,364 image  Zyxel Employee
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
edited November 2025 in Authentication

This issue could be because:

  1. Your firewall haven't join your AD server. Please click the join domain button in AD server summary. image.png
  2. Your firewall might disconnect with your AD server. Please check the connection.
  3. Wrong account/password. Please check the account and password is correct.
Zyxel Melen