The Secure Policy Rule with User Field does not work

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Zyxel_Kevin
Zyxel_Kevin Posts: 975 image  Zyxel Employee
Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 500 Comments

Question:

The Secure Policy Rule with User Field does not work

Answer:

  • Root Cause: The firewall has duplicated user groups ID. When a user attempts to authenticate, the firewall becomes confused about which specific group the user belongs to, leading it to apply an incorrect policy rule.
  • Resolution:
    • To resolve this issue, ensure that each user group configured in your firewall has a unique Group Identifier.