The Secure Policy Rule with User Field does not work

Zyxel_Kevin

Question:

The Secure Policy Rule with User Field does not work

Answer:

• Root Cause: The firewall has duplicated user groups ID. When a user attempts to authenticate, the firewall becomes confused about which specific group the user belongs to, leading it to apply an incorrect policy rule.
• Resolution:
  • To resolve this issue, ensure that each user group configured in your firewall has a unique Group Identifier.