Problem with uploading data from usg110

Andreeq
Andreeq Posts: 2  Freshman Member
First Comment Friend Collector
edited April 2021 in Security

Hello,

For some reason, the data from USG110 is not uploaded to Secureporter.

I have this error on USG110 log:

2019-09-11 10:15:08 error myZyXEL.com [SecuReporter] Upload fail.

2019-09-11 10:15:08 error myZyXEL.com [SecuReporter] Upload fail when https post. Server response:400/40003/The request is expired

Somebody tell me what's the problem?


Thx ?

Accepted Solution

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,520  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Answer ✓

    Hi @Andreeq,

    Welcome to Zyxel community. ?

    The log looks like related to device time setting. 

    Can you try it again with following date/time setting?


    Time setting at “CONFIGURATION > System > Date/Time”

    image.png


All Replies

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,520  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Answer ✓

    Hi @Andreeq,

    Welcome to Zyxel community. ?

    The log looks like related to device time setting. 

    Can you try it again with following date/time setting?


    Time setting at “CONFIGURATION > System > Date/Time”

    image.png


  • Andreeq
    Andreeq Posts: 2  Freshman Member
    First Comment Friend Collector

    Hi @Zyxel_Cooldia, I did exactly what you advised, and you know what.. now it's works ?

    Thanks for your help ?

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