not add licence a my device

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jorge
jorge Posts: 6 image  Freshman Member
First Comment Fifth Anniversary
edited April 2021 in Security
https://secureporter.cloudcnm.zyxel.com/setting/organization


not add licence a my device  

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  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,568 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    edited September 2019

    Hi @jorge ,

    Welcome to Zyxel Community. ?

    Can you help to check if there is any log related to SecuReporter in device monitor log?


    Log at “MONITOR > Log > View Log”

    image.png


  • jorge
    jorge Posts: 6 image  Freshman Member
    First Comment Fifth Anniversary

    hi,

    not, i order by category but not

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  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,568 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @jorge

    The log category should be “myZyXEL.com”. is there any error/waring log in category “myZyXEL.com”?

     

    Log at “MONITOR > Log > View Log”. Category = myZyXEL.com 

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