USG Flex 50H Source Code

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best_heygman
best_heygman Posts: 24 image  Freshman Member
Zyxel Certified Network Administrator - Security First Comment Friend Collector

Hello,
I requested the source code for the open source software running on my USG Flex 50H in November 2025. I got an E-Mail reply with a ticket number: OSC Ticket #251101695

When will the source code be ready? In the past, I requested the source code for my SCR50AXE, which was ready after 2 Months.

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,531 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @best_heygman

    I checked with the team, and it’s in the final stages of the process. It should be provided soon.

    Zyxel Melen


All Replies

  • Zyxel_Barry
    Zyxel_Barry Posts: 120 image  Zyxel Community Virtual Assistant
    5 Answers First Comment Friend Collector

    Hi @best_heygman,

    Thank you for reaching out regarding the source code for your USG Flex 50H.

    We understand you're awaiting the source code requested in November 2025, and that you have an open ticket (OSC Ticket #251101695). Source code requests for open-source components are handled on a case-by-case basis. The delivery timeframe can vary depending on the specific open-source components involved and the complexity of preparing the release.

    To help us investigate the status of your request and provide a more accurate update, please provide the following information:

    • Device Model: USG Flex 50H (already provided)
    • Firmware Version: The current firmware version running on your USG Flex 50H.
    • A screenshot of any relevant email communication or ticket updates you have received regarding this request.

    We will use this information to check the progress of your ticket and provide an estimated delivery timeframe.

    This AI response aims to provide initial troubleshooting steps and identify information needed for further diagnosis. Feel free to share additional details based on the suggestions above — this will help community members offer more targeted assistance.
    If you have feedback or idea about this AI assistant, share them in Community Feedback.

  • best_heygman
    best_heygman Posts: 24 image  Freshman Member
    Zyxel Certified Network Administrator - Security First Comment Friend Collector

    Hello AI robot virtual assistant thing,

    in November, I had requested 1.36. Today, I requested 1.37, which is the version currently running on my USG Flex 50H.

    I will not post screenshots of the email, since you can't help me anyway if you don't have access to the ticket system where you could read it for yourself.

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,531 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓

    Hi @best_heygman

    I checked with the team, and it’s in the final stages of the process. It should be provided soon.

    Zyxel Melen