Soft Bounce Email

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LH81671
LH81671 Posts: 2 image  Freshman Member
in Security
image (1).png

Hi, we have an app Braze which is softbouncing. I don´t know where the problem comes up and who is responsible for helping me here?

Happy about every help

Accepted Solution

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,938 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓
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    Hi @LH81671

    This seems like there has a proxy mail server that blocked the mail since the sender's IP address has been blocked? Since not sure the FAQ's source and this email is from who, you might check this with this source first.

    Zyxel Melen


All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,938 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Answer ✓
    Options

    Hi @LH81671

    This seems like there has a proxy mail server that blocked the mail since the sender's IP address has been blocked? Since not sure the FAQ's source and this email is from who, you might check this with this source first.

    Zyxel Melen


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