ATP800 and 2fa for vpn users.

mike4682

I have an ATP800 deployed with several remote users connecting with secure_extender v4.0.5.0. I have attempted setup of the 2fa with google authenticator. I have made the user and vpn configuration changes and the police changes for port 8008. I can connect to the vpn but the browser does not pop for the 2fa. if i manually goto the address with port 8008 i get the "authenticate" screen. I can enter a code and it will authenticate. If i don't authenticate i can still access the resources thru the vpn. does the 2fa not work on the ATP series?

Zyxel_Tina

Hi @mike4682,

For the SSL VPN Client software, the authentication page does not pop up automatically, so users have to enter the correct URL manually in the browser (https://YourDeviceIP:8080).

However, since you mentioned you can still access resources via VPN without 2FA authentication, could you please share more details—such as device firmware version, VPN configuration, 2FA settings, etc.—to help us investigate further? (Screenshots and any related info are welcome; PM me if they contain sensitive data.)

Zyxel_Tina

Hi @mike4682,

For the SSL VPN Client software, the authentication page does not pop up automatically, so users have to enter the correct URL manually in the browser (https://YourDeviceIP:8080).

However, since you mentioned you can still access resources via VPN without 2FA authentication, could you please share more details—such as device firmware version, VPN configuration, 2FA settings, etc.—to help us investigate further? (Screenshots and any related info are welcome; PM me if they contain sensitive data.)