GS1915-8 (V4.70(ACAP.6) | 12/19/2025) - shown as offline in nebula

CHGR

Hello I have multiple GS1915-8 at a customersite, all switches are working perfectly fine BUT

there are 2 specific switches shown offline in nebula, they are not..

Traffic is flowing through them..

I can control them through nebula (i.e send pings (gateway reachable, dns reachable etc..)

Can you please advise me on what to do?

Zyxel_Tina

Hi @CHGR,

To investigate further, could you please enable Zyxel Support Access and share your org/site names with us so we can check the issue directly?