[USG 200HP] + [NWA130BE] + Unable to connect to Wifi

Maverick87

Hello community,
This evening I had problems with Wi-Fi and my iPhone.
My phone kept disconnecting from Wi-Fi, connecting and disconnecting in rapid succession.
I tried connecting my computer to the firewall LAN, but I couldn't get a valid IP address.
From my computer (Windows), I opened a command window and tried to renew DHCP, but the request was delayed.
After a few minutes, completely automatically and without me doing anything, my PC obtained the IP address from DHCP as usual, and everything started working properly again (both my computer and my phone).
When I checked the uptime, both Wi-Fi and the firewall had normal uptime (no reboots).

From firewall to PC Lan and from firewall to wifi, I've an external switch but also in this case the uptime was > 9 hours.

Have any of you had the same problem lately?

Thank you so much

Zyxel_Melen

Hi @Maverick87

It seems like the firewall response the DHCP offer with delay. Could you help to use a command on the firewall to clarify the DHCP behavior?

cmd traffic-capture <the interface> | match "client's MAC address"

Thanks for your association!

Maverick87

Hi @Zyxel_Melen,

as explain in the post, this behavior lasted a few minutes (at least since I noticed it, it disappeared on its own) and now everything works. Is it still necessary to run that command?

Thank you

Zyxel_Melen

Hi @Maverick87

No, please run the command when issue happens.