WAC6552D-S Hardware Reset

Kuebo

Zyxel_Melen

Hi @Kuebo

There's no hardware button on WAC6552D-S to do the factory default. If you have Zyxel switch, you may reset it by follows:

1. Connect the AP (WAC6552D-S) to a PoE switch (e.g., GS1920 or XS1930) that supports Ethernet Neighbor.
2. Access the switch's GUI and navigate to the Status page > Neighbor link.
3. Use the “Restore” button on the “Switch Neighbor” page to reset the Access Point to its default configuration.

If it is registered on Nebula, please follow the path below:

1. Navigate to the Nebula Control Center website.

2. Go to Organization-wide > License & Inventory > Devices.

3. Select the AP (WAC6552D-S) and click on the "Actions" button.

4. Click "Remove from organization".

Note: Ensure the AP is connected to the internet and do not power off or unplug the Ethernet cable. The AP will reset itself to factory defaults in about 5 to 10 minutes.

Zyxel_Melen

Hi @Kuebo

There's no hardware button on WAC6552D-S to do the factory default. If you have Zyxel switch, you may reset it by follows:

1. Connect the AP (WAC6552D-S) to a PoE switch (e.g., GS1920 or XS1930) that supports Ethernet Neighbor.
2. Access the switch's GUI and navigate to the Status page > Neighbor link.
3. Use the “Restore” button on the “Switch Neighbor” page to reset the Access Point to its default configuration.

If it is registered on Nebula, please follow the path below:

1. Navigate to the Nebula Control Center website.

2. Go to Organization-wide > License & Inventory > Devices.

3. Select the AP (WAC6552D-S) and click on the "Actions" button.

4. Click "Remove from organization".

Note: Ensure the AP is connected to the internet and do not power off or unplug the Ethernet cable. The AP will reset itself to factory defaults in about 5 to 10 minutes.