USG40
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Hi @alex16,
Welcome to the Zyxel Community!
Please note that USG40 is already in EoL status. This means our support scope is limited. For long-term use and better security coverage, we recommend considering our current firewall models listed on our website.
Zyxel Tina
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What the problem that your can't update? As in you apply the update but falls back to to the old firmware on reboot?
You may need to back up your config then factory reset to the apply the firmware update then upload your config and apply by Ignore errors and finish applying the configuration file
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