uOS 1.38-Hardening Admin Security: Disabling the Default Admin Account
Zyxel Employee
Securing Administrative Access: Disabling the Default Admin
To mitigate the risk of brute-force attacks, Zyxel now allows administrators to disable the default "admin" account on H series firewalls.
Safe Disabling and Safeguards
The default "admin" username is a frequent target for automated attackers. Administrators can now toggle this account to "Disabled" under User & Authentication settings.
To prevent accidental lockout, the system requires that at least one other active administrator-level account exists before the default account can be disabled.

Emergency Recovery Mechanism
If access is lost, a hardware-level recovery is available. By entering debug mode during the boot process and executing the command: atkz -g, the firewall will re-enable the default admin account and reset its password to factory defaults while keeping all other startup configurations and user accounts intact.

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