How can I resolve it if my DNS domain is categorized incorrectly in the Content Filter profile?

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Zyxel_Stanley
Zyxel_Stanley Posts: 1,481 image  Zyxel Employee
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Question:
How can I resolve it if my DNS domain is categorized incorrectly in the Content Filter profile?

Answer:
First, verify the domain classification by testing it in the firewall/Nebula content filtering lookup tool. If the category is incorrect, submit a URL/domain recategorization request to Zyxel (or the connected reputation service) with the domain details and expected category. (http://sitereview2.cloud.zyxel.com/)

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As a temporary workaround, add the domain to an allow/block override rule in your Content Filter profile, then retest and monitor logs after the recategorization is updated.