Why access points that do not allow WiFi connection to the phone and themselves?
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Zyxel_JoyLee
Zyxel Employee
Zyxel Employee
This behavior usually happens because the two access points are interfering with each other, incorrectly configured, or creating a network loop/conflict.
The most common reasons are:
- Same Channel Interference
- Two APs nearby are using the same or overlapping WiFi channel.
- When one AP powers on, it creates heavy RF interference and clients cannot connect properly.
- Very common on 2.4GHz.
2. Duplicate IP Address
- Both APs may have the same management IP address.
- When one AP turns on, the other becomes unreachable or unstable.
3. SSID Security Mismatch
If APs broadcast the same SSID but: different passwords
- different security modes (WPA2/WPA3)
- different VLANs
then phones may fail roaming and disconnect repeatedly.
4. Power / PoE Issue
Sometimes enabling one AP increases power consumption:
- Switch PoE budget becomes insufficient
- Other AP shuts down or behaves abnormally
5. Loop in Ethernet Network
If APs are connected incorrectly:
- Ethernet loop may occur
- Entire network becomes unstable
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