Unable to delete certificate request (error -13009)

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scf
scf Posts: 5 image  Freshman Member
First Comment Friend Collector
edited June 7 in Wireless

I have an NWA130BE running in standalone mode. While replacing an expired certificate, I had experimented with creating a CSR. Fortunately, I have the new certificate in place and working.

However, curiosity had gotten the best of me. I now have a request that I cannot delete. When I try to remove it, an error is returned:

CLI Number: 0
Error Number: -13009
Error Message: 'PKI certificate does not exist.'

I have attempted to sign the CSR and import it to satisfy the request, but it never associates it. It complains with a -13008 error and 'PKI key does not exist'. It appears that the device thinks there should be a certificate for it already and will not allow it to be deleted if it does not exist.

Without wiping the device, is there a way to delete the CSR through the UI or CLI?

All Replies

  • Zyxel_Tina
    Zyxel_Tina Posts: 852 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 100 Answers 500 Comments

    Hi @scf,

    To better understand the situation and investigate further, could you please assist us with the following?

    1. A screenshot or a brief video recording demonstrating the issue you're encountering
    2. Provide the device's diagnostic info file via private message by clicking my profile > Message

    Thank you for your cooperation!

    Zyxel Tina