How to unblock website when it's being blocked by a DNS or Content Filter?

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Zyxel_James
Zyxel_James Posts: 839 image  Zyxel Employee
Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
in Security Service

Question: How to unblock website when it's being blocked by a DNS or Content Filter?
Answer:
The event logs may show the webiste (example: apps.apple.com) is being blocked by the Content Filter.
To prevent apps.apple.com from being blocked, you should add *.apps.apple.com to your allow list in the Content Filter settings.
After applying this change, it is recommended to clear your browser's cache or use an incognito window to verify that the website is no longer blocked.

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