What should I do if Auto Configuration Recovery triggers after a switch configuration change?

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Zyxel_Lucious
Zyxel_Lucious Posts: 306 image  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 1 - Nebula 25 Answers

If the Auto Configuration Recovery mechanism is triggered after a configuration change, here are the steps you can follow to resolve the issue:

  1. Log in to the Switch Management Interface.
  2. Check if the switch is currently in Auto Configuration Recovery mode. This might show an alert or status indicating the issue.
  3. If confirmed, simply click on the ‘Unlock’ button to release the recovery process.
  4. Review the configuration to ensure there are no malfunctions or missing profiles. Pay special attention to the port profiles or VLAN assignments that may have been modified.

In the case described, a network instability issue (malformed packet alerts) coincided with a configuration change, triggering Auto Configuration Recovery. However, unlocking the process resolved the problem without further complications.

If the issue persists or you are unsure, feel free to contact Zyxel support for assistance.

For more details about Auto Configuration Recovery, consult the product manual or visit our official FAQ section.