Why can't a deleted organization be restored?

Zyxel_Lucious

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When an organization is deleted, specific requirements must be met to perform this action. For instance, the deleted organization must have no linked sites, administrators, users, licenses, or devices. Due to these clear prerequisites, it is not possible to roll back an organization once it is removed.

Additionally, when deleting an organization, a warning message is displayed to inform users of the impact of this action. If an organization is mistakenly deleted, the suggested workaround is to create a new organization and continue operations using the updated instance.

In the event of such an incident, it is important to verify that no backend actions or modifications were made. This can reassure customers that historical records were only reviewed without any active changes.

For further assistance, feel free to contact our support team.

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