SecuReporter error: cant add my email address

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  • Zyxel_Tina
    Zyxel_Tina Posts: 916 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 100 Answers 500 Comments
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    Hi @Thomas1971,

    The error message "The agent can not be a member" appears because the email address you entered already has access to its own SecuReporter org/site. Therefore, there is no need to add it as a member again.

    If you'd like to grant access to another account, please use a different email address (not the owner account) when adding a member.

    If this doesn't match what you were trying to do, please let us know more details so we can further assist.

    Zyxel Tina