[ATP/FLEX] Why can't the captive portal page pop up automatically on the client?

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Zyxel_Jeff
Zyxel_Jeff Posts: 1,399 image  Zyxel Employee
100 Answers 500 Comments Friend Collector Fifth Anniversary
edited July 24 in Other Topics

Question :

Why can't the captive portal page pop up automatically on the client?

Answer :

Normally, this issue occurs because the HTTP requests sent by the client during the connectivity check process are not handled properly after the client obtains a DHCP-assigned IP address, resulting in the server responding with an HTTP/1.1 400 Bad Request to the LAN clients.

image.png

To resolve this issue, please follow the steps below:

(1). Enable HTTP and set the port to 80.

enable HTTP and set the port to 80.png

(2). Disable "Enable Session Page" under Web Authentication.

disable enable session page and reboot the device.png