Zyxel GS1900-8HP - reconnect to wifi every time

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ash105
ash105 Posts: 3 image  Freshman Member
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Just had a new BT router. All passwords match but every time I move away from the Zyxel I have to re-enter my password on all devices?

What am I doing wrong?

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  • Zyxel_Judy
    Zyxel_Judy Posts: 2,626 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
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    Hi @ash105 ,

    Since our GS1900-8HP is a switch, it only handles wired connections and does not actually broadcast Wi-Fi itself. The wireless signal you are connecting to is likely coming from your new BT router or a separate wireless Access Point plugged into the switch. Please proceed with troubleshooting on the router/access point that the wireless clients are connected to or contact the relevant vendor for support.

    Zyxel_Judy

  • ash105
    ash105 Posts: 3 image  Freshman Member
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    Ok thank you. That makes sense. Will try the Ubiquiti disk management