Why can't I resolve my Nebula assigned domain name?

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Zyxel_Emily
Zyxel_Emily image  Zyxel Employee
Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

Question:
Why can't I resolve my Nebula assigned domain name?

Answer:
To ensure proper resolution of the Nebula assigned domain name, the following conditions must be met:

  • Either IPsec VPN or SSL VPN must be enabled.
  • The "Type" setting for your VPN server must be configured to "Nebula Assign Domain Name".

A common cause for this issue is when the SSL VPN server's "Type" is mistakenly set to "Interface" instead of "Nebula Assign Domain Name".