DHCP client WAN ports not working in V1.39

Options
Pedroj
Pedroj Posts: 70
First Comment Eighth Anniversary
image  Ally Member

Hello. After updating a 200HP and a 500H to version 1.39, the DHCP client on the WAN side fails to obtain an IP address from the Internet Service Provider (ISP).
I reverted to the partition running version 1.38, and everything is working correctly again; the DHCP client successfully obtains an IP address on the WAN ports configured this way.
Is this an issue with version 1.39? What has changed?

All Replies

  • Maverick87
    Maverick87 Posts: 447
    Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Nebula Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate
    image  Master Member
    Options

    Hi @Pedroj,

    Can you share your port configuration via a screenshot?

    I use the physical eth port P1 to obtain an address via DHCP and works correctly.
    I don't obtain it directly from ISP, but I obtain it from another device directly connected to the P1 port.

    FWA (DHCP Server) —> Port P1 on Flex 500H

    The FWA release correctly the IP to flex, and the flex take correctly the IP from DHCP.

  • Pedroj
    Pedroj Posts: 70
    First Comment Eighth Anniversary
    image  Ally Member
    edited September 29
    Options

    It is a simple configuration.

    Port P1 is connected to an ISP modem that assigns a public IP based on the MAC address.
    It works without issues on v1.38, but on v1.39, port P1 fails to receive an IP; the ISP does not detect the P1 DHCP client requests.

    1 (1).png 2.png
  • PeterUK
    PeterUK Posts: 4,738
    250 Answers 2500 Comments Friend Collector Ninth Anniversary
    image  Guru Member
    edited September 29
    Options

    Note that the packet capture on FLEX H model may not correctly capturer the DHCP being done.

    The DHCP client method for discover and request options has not changed in over a year so this is unlikely to be the issue.

    So to capture the problem you will need a switch with mirror support to capture the working v1.38 to V1.39 between FLEX H and internet

    check the MAC did not change for any reason