Primary WAN not returning after connectivity failure on FLEX 200H

nielsscheldeman

It now happened for the 2nd time on our appliance. On 2:45:22 this night our provider went down and internet switches to WAN2. 2:46:17 WAN1 got it's connectivity back. However, our internal network and VLAN's still went online through WAN2. Had to force it by disabling WAN2 for a second(we did that on 09:00, so hours after the failure).

WAN1 definitely worked, because our portforwards listen to that port and they worked.

I have connectivity check every 30 seconds to 8.8.8.8 and on Trunk I have "Force Reconnect on Active WAN" turned on.

What could be the issue? Bug? Firmware is 1.39(ABWV.0)

Zyxel_Melen

Hi @nielsscheldeman

This issue has been addressed and will be fixed in future firmware release. Please also check the private message I sent for the weekly firmware.

nielsscheldeman

Ok, when will it be official released? I might wait for it so I can update it through Nebula over night.

Zyxel_Melen

The ETA is 10/19.

Dylan96

Hi @Zyxel_Melen,

We're experiencing the same issue. I opened a ticket and was provided with the following ITS, but the problem persists:
1.39(ABWV.0)ITS-26WK36-m12745

Do you have a newer ITS?

Zyxel_Melen

Hi @Dylan96

Sent.