Firmware 4.35 issue bug

Grant
Grant Posts: 48  Freshman Member
First Answer First Comment Friend Collector Sixth Anniversary
edited April 2021 in Security

zywall-zw1100

When viewing sessions by the criteria - users, the device turns into a "pumpkin". Happy New Year!

Accepted Solution

  • Grant
    Grant Posts: 48  Freshman Member
    First Answer First Comment Friend Collector Sixth Anniversary
    Answer ✓

    Now i'm use 4.33 version and

    no time for experimentation.

All Replies

  • Grant
    Grant Posts: 48  Freshman Member
    First Answer First Comment Friend Collector Sixth Anniversary

    Only a cold restart helps turn a pumpkin into a carriage.

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,396  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @Grant,

    With both firmware 4.35(AAAC.0) and 4.35(AAAC.2), there is no problem viewing sessions by users.

    Can you collect diagnostic file for our analysis?

    image.png
    image.png
    image.png
  • Grant
    Grant Posts: 48  Freshman Member
    First Answer First Comment Friend Collector Sixth Anniversary

    All connections are lost. I can not connect to the console.

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,396  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @Grant,

    After you reboots the device, go to Diagnostics to collect diagnostic file.

  • Grant
    Grant Posts: 48  Freshman Member
    First Answer First Comment Friend Collector Sixth Anniversary
    Answer ✓

    Now i'm use 4.33 version and

    no time for experimentation.

  • Zyxel_Vic
    Zyxel_Vic Posts: 282  Zyxel Employee
    25 Answers First Comment Friend Collector Seventh Anniversary

    Hi @Grant

    Do you have the idea about how many concurrent sessions in average will go through your Zywall 1100? Perhaps we can simulate a bunch session test and see if it can be seen in our office.

    Moreover, how frequently will this symptom occur? Will it happen regularly?

  • Grant
    Grant Posts: 48  Freshman Member
    First Answer First Comment Friend Collector Sixth Anniversary
    zyx.jpg

    It happens regularly.

  • Zyxel_Vic
    Zyxel_Vic Posts: 282  Zyxel Employee
    25 Answers First Comment Friend Collector Seventh Anniversary

    Hi @Grant

    Thanks for the confirmation, we'll do some further double checking on this part to see if it can be reproduced.

Categories

Security Highlight


Read more

Security Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）