USG20W-VPN "Zyxel service is terminated" in Expert mode

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Yury_S
Yury_S Posts: 2 image  Freshman Member
First Comment Friend Collector
edited April 2021 in Security

Hi,

I am using a USG20W-VPN device. I switched my web interface into Expert mode and select option to use "Expert mode" after reboot. And then i recieved "Zyxel service is terminated" message. All comands at the web interface are disabled. How i can solve this problem and to activate Expert mode?

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All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,405 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @Yury_S

    What FW are you using now on the device?

  • Yury_S
    Yury_S Posts: 2 image  Freshman Member
    First Comment Friend Collector

    Hi @Zyxel_Jerry

    I jast bought this device few says ago, and have not updated FW yet before web interface has terminated. So I can not answer to your question. Probably you can sand me SSH comands to check it out?

  • lalaland
    lalaland Posts: 91 image  Ally Member
    First Answer First Comment Friend Collector Sixth Anniversary

    Hi Yury_S,

    You can check the firmware version by CLI "show version" in SSH access or serial console

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